Surname
Claim Ref No.
E-Mail
Telephone conversation with the LMG Jeweller to assess the value of your loss. 5. Excellent 4. Good 3. Average 2. Below Average 1. Poor Helpfulness and overall quality of the service from the LMG Staff. 5. Excellent 4. Good 3. Average 2. Below Average 1. Poor Selection and convenience of contracted shops where you could select your replacement goods. 5. Excellent 4. Good 3. Average 2. Below Average 1. Poor Quality and convenience of service within selected shops. 5. Excellent 4. Good 3. Average 2. Below Average 1. Poor Suitability of merchandise to your requirements. 5. Excellent 4. Good 3. Average 2. Below Average 1. Poor Overall concept of the LMG Service as a quick, fair and professional claim settlement. 5. Excellent 4. Good 3. Average 2. Below Average 1. Poor
We regularly audit items of jewellery supplied by our contracted network of shops, please tick if you would be willing to send an item in for inspection.
Do you have any other comments on other aspects of the LMG service?
Thank you for your help.